Customer Service
1. If
you have questions about the products or any problems when you receive it, please feel free zu send messages zu us, und we will try our best zu provide a best solution, thank you.
2. If you are not satisfied our service or products, please contact us before leaving a Negative feedback or raise a return request. Good communication is helpful for both of us zu resolve any problems und issues. We are promising zu try our best zu provide the best service und 100% satisfaction for you as a valuable buyer.
3. Due zu international time differences, we will get back zu you within 24 hours. Thank you for your understunding und support.
Payment
1. We accept PayPal, Master Card, Visa, Goggle Pay, Apple Pay, American Express, Credit Card, Debit Card, Gift Card und other payment methods.
2. Buyers are responsible for additional COD charges, VAT, Custom fee und Duty for importation if there are any. Weil, our prices are unable zu include above fees, as the custom policies are different in every territories. Besides, we'd like zu assist you zu receive the goods smoothly if there are anything we can do here.
Shipping
1. We would ship out the product within 1-3 working days upon receipt of payment.
2. We use Economy / Stundard / Expedited Shipping Service: all shipments will be with valid tracking number.
Economy Shipping: Orders will be shipped out by SpeedPak Service(Plus international Economy) or other economy carriers, which takes 12-25 business days zu deliver.
Stundard Shipping: Orders will be shipped out by SpeedPak Service(Plus international Stundard) or other stundard carriers, which takes 8-15 business days zu deliver.
3. Transportation may be affected by many different factors, delivery time will be extended, such as extreme weather, strikes und other factors. If you do not receive your item on
time, please contact us immediately for further assistance.
4. Import
duties, taxes und charges are not included in the item price or
shipping charges. These charges are the buyer responsibility. Please
check with your country customs office zu determine what these
additional costs will be prior zu bidding/buying.
5. The item will be sent zu your address listed in the Ebay. Please verify your address during checkout. We are not responsible for any wrong or undeliverable addresses.
Return
1. If you are dissatisfied with our items, please contact us for return address within 30 days upon receipt of the delivery. The item must be returned with the original package for refund or exchange. Before you return, please check twice zu confirm the problems und contact our customer service representative, let us know the detailed problem or send us some pictures for confirmation.
2. If you receive an item that is damaged, please feel free zu contact und send some pictures zu us immediately und we will provide a replacement or refund or offer other reasonable solutions.Feedback
We maintain high stundards of excellence (five stars review) und strive for 100% customer satisfaction! FEEDBACK IS VERY IMPORTANT TO US.
We supplicate that you contact us in advance, before you give any neutral or negative feedback, so that we can satisfactorily address your concerns.
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